Terms of Service

You must be at least 13 years old to use the Services. If you are under the age of majority where you live, you may only use the Services with the involvement of a parent or guardian who agrees to these Terms. By using the Services, you represent that you meet these requirements, that the information you provide is accurate, and that you are not barred from using the Services under applicable law.

Some features require an account. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at corporate@superformai.com if you suspect unauthorized use. We may suspend or terminate accounts that violate these Terms.

Superform provides AI-assisted career tools, including resume building, interview practice, and related features. The Services are offered on an evolving basis: features may change, and waitlist or early-access availability does not guarantee future access or specific functionality.

Parts of the Services may be offered on a waitlist, beta, preview, or early-access basis ("Beta Features"). Beta Features are provided "as is," may be incomplete or unstable, may change or be discontinued at any time, and may not perform as intended. We may collect feedback and usage data to improve Beta Features. You use Beta Features at your own risk, and our liability for them is limited to the fullest extent permitted by law.

• Paid plans. Some features may require a paid subscription. Prices, features, and billing intervals are described at the point of purchase. Payments are processed by our third-party payment processor, Stripe, and are subject to Stripe's terms. You authorize us and Stripe to charge your payment method for all applicable fees and taxes.
• Automatic renewal. Unless stated otherwise, subscriptions automatically renew at the end of each billing period at the then-current price until you cancel. We will provide any notice required by law before a renewal or price change.
• Cancellation. You may cancel at any time through your account settings or by emailing us. Cancellation takes effect at the end of the current billing period, and you retain access until then.
• Refunds. Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial periods or unused features.

You agree not to:

• Use the Services for any unlawful, harmful, or fraudulent purpose.
• Upload content that infringes others' rights or violates applicable law.
• Probe, scan, or test the vulnerability of the Services, or breach or circumvent security or authentication measures.
• Introduce malware or interfere with, disrupt, or overload the Services or related infrastructure.
• Use bots, scrapers, or other automated means to access, extract, or harvest data from the Services without our prior written permission.
• Misrepresent your identity or submit false information, including in resumes or interview content.
• Reproduce, resell, sublicense, or exploit any part of the Services, or use them to build a competing product or to train competing AI models.

You retain ownership of the content you provide, such as resume text, interview responses, and profile information ("Your Content"). You grant Superform a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and display Your Content solely to operate, secure, and improve the Services and to provide the features you request. You represent that you have the rights necessary to share Your Content and that it does not violate these Terms or any law. We may remove content that we believe violates these Terms.

If you send us ideas, suggestions, or other feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback for any purpose without obligation or compensation to you.

The Services use artificial intelligence to generate suggestions and content. AI output can be inaccurate, incomplete, or unsuitable for your situation, and may be similar to output provided to others. You are responsible for reviewing and verifying any output before relying on it. The Services do not provide legal, financial, or professional advice, and we do not guarantee any particular outcome, including employment, interview results, or hiring decisions.

The Services, including software, design, text, models, and branding, are owned by Superform or our licensors and are protected by intellectual property laws. Except for the limited, revocable, non-exclusive, non-transferable right to use the Services as permitted by these Terms, we reserve all rights. You may not use our trademarks without our prior written permission.

We respect intellectual property rights and respond to notices of alleged copyright infringement. If you believe content on the Services infringes your copyright, send a notice with the information required by the Digital Millennium Copyright Act (identification of the work, the material, your contact information, a good-faith statement, and your signature) to corporate@superformai.com. We may remove allegedly infringing material and terminate repeat infringers.

The Services rely on third-party providers, including hosting, authentication, email, analytics, and AI providers. Your use of the Services may also be subject to those providers' terms. We are not responsible for third-party services or content. See our Privacy Policy for how we handle your information.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY LAW, SUPERFORM AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS (USD $100). THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITS MAY NOT APPLY TO YOU.

You agree to indemnify and hold harmless Superform and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Services, Your Content, your violation of these Terms, or your violation of any law or third-party right.

You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Services. Provisions that by their nature should survive termination — including ownership, licenses you grant, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.

This Section affects your legal rights. Please read it carefully.

• Informal resolution first. Before starting an arbitration, you agree to email us at corporate@superformai.com describing the dispute and the relief you seek. We will try in good faith to resolve it. If we cannot resolve it within 60 days, either party may begin arbitration.
• Agreement to arbitrate. You and Superform agree to resolve any dispute arising out of or relating to these Terms or the Services through final and binding individual arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this Section.
• Class action and jury waiver. Disputes will be arbitrated only on an individual basis. YOU AND SUPERFORM WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding.
• Exceptions. Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in court to stop unauthorized use or infringement of intellectual property. Nothing here waives any non-waivable statutory right.
• 30-day opt-out. You may opt out of this arbitration agreement by emailing corporate@superformai.com with your name and a statement that you opt out, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.
• Severability. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court; the rest of this Section remains in effect.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Subject to Section 17, any claim not subject to arbitration will be brought exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction, unless otherwise required by applicable law.

We may update these Terms from time to time. We will post the updated version with a new "Last updated" date and, where appropriate, notify you. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

• Entire agreement. These Terms and the documents they reference are the entire agreement between you and Superform regarding the Services and supersede any prior agreements.
• Assignment. You may not assign these Terms without our consent. We may assign them, including in connection with a merger, acquisition, or sale of assets.
• Severability and waiver. If any provision is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Electronic communications. You consent to receive communications from us electronically, and you agree that electronic notices satisfy any legal requirement that they be in writing.

Questions about these Terms? Email corporate@superformai.com.